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An accomplished human resources and change management professional with twenty four years hand on experience within cross functional business environments across the MENA Countries.

Transformed and led HR functions with FTE from 60 up to 600 hr staff .

Demonstrated track record in leading change management and human resources management transformation in complex banking environments across the middle east including: human resources strategy formulation and human resources restructuring transforming people function into value adding, high performing business partner committed to building and developing effective delivery focused business structures .

Experienced in managing human capital and developing high end leadership programs, employee value proposition, employee engagement modeling, effective change management execution and business excellence.

Worked with multi-business growth-oriented companies to be top-tier performers with strong operational, effective leadership and lean management practices.

Strategic change leader with active management involvement in building optimal business structures and efficient execution capabilities; aligning corporate governance, operations, processes, people and organization strategic objectives to create long-term shareholder value in executing companies long range vision and strategy . Worked on many change management and Leadership development mandates partnering with boards, senior leaders and executive teams to build high performing cultures adding significant value to shareholders equity in multi culture environments.

Merges the knowledge acquired from the MBA degree and formal executive education in Talent Management, Leading Change, Strategy Execution, and Financial Management from Ivy League institutions with extensive hands-on expertise in building leadership capacity, diverse talent management, executive assessment and recruitment, effective culture and organizational capabilities, learning and development, organizational and business excellence

A multi tasked, results oriented, analytical minded with strong process and project management skills. Strategic thinker with proactive, and dynamic personality. Multicultural, able to work in various complex environments, with effective leadership and people management skills and able to work under pressure and meet challenging objectives 

Areas Expertise and Capabilities

  • Leading and guiding HR transformation projects. Partnering with businesses to achieve results
  • Change management leadership and human capital strategy: Acting as a role model, defining, planning and directing HR strategy initiatives and translating vision into executable actions
  • Hands on Experience and strong ability in restructuring and transforming the human resources functions  within organizations
  • Cascading business Objectives into departmental and individual KPI’s , assessing ,measuring and reporting results
  • Ability to conduct deep analyses to identify opportunities for transformation, restructuring and process improvements to support business strategy and objectives
  • Acting as a coach and a leader of the HR team.
  • Effective Talent Management skills  with focus on leadership development, talent acquisition, retention, and empowerment of people.
  • Reward management, Compensation and Benefits; ultimate pay structures design, aligning remuneration to KPI s and equitable market practices
  • Executive search and hire, succession planning, mentoring, and coaching
  • Organizational optimization; review ,assessment and restructuring. 

HR Transformation Experience

Americana Group

Took Charge of successful rollout of the Americana Group Human Resources Transformational and Restructuring Activities across the two main business segments to ensure the achievement of the new shareholders’ strategic plan. Created two centers of excellence in Egypt and UAE in-charge for hiring right skilled staff, talent development, L&D programs, Compensation and benefits reviews and job analysis review serving all businesses in 22 countries.

Initiated HR operational transformation projects that led to the optimal utilization of HR operational expenditures wherever applicable. e.g. downsizing, merging of departments, creating of country core functions, redundancies review, early retirements

Review of training budgets and creation of internal training facilities

 with the effective roll out of SAP HRMS, leading to more than 6% in overall payroll cost reduction and 11% in EBITDA growth due to merging of functions, and the hiring if new efficient personnel, introduction of new optimized operations methods and enhanced service delivery model.

National Holding UAE

A multi-billion dollars diversified conglomerate of more than 25 operating companies in the Middle East and Africa region with interests in financial and Investments, industrial, property development, general trading, retail, food, oil and gas and many other strategic sectors.

Led a major business and human resources transformation project for more than 20 months

Re-Organized the Human resources and shared services functions (Procurement, IT, Administration and Public relations) across the group to achieve cost effectiveness and provide professional and reliable services to all businesses.

Implemented SAP HRMS model,

Introduced new personnel outsourcing agreements bringing down payroll cost by 25%

Created a group function clusters for HR, Finance, Legal, IT and procurement

Transformation of the central HR function and its roles with business entities with four main pilars:

     HR becoming strong business partner

     Administrative expert with more service effectiveness

     Cost efficient HR services,

     Employee champions,

     More effective Executive recruitment

     And strong change agents

Planned and implemented a new business model to shift to centralized based organization from a complete decentralized organization structure with initiatives included a new Corporate Governance framework formulation and implementation and restructuring of the organization of each business and Increase efficiency and effectiveness of the Human resources functions in all business entities.

NBK Group

The fourth biggest bank in the GCC and 27th saftest bank in the world. Led the human resources function for 6 years with mandate to transform the HR into a leading function with global best practices that reserves the culture of NBK founding father , yet with advance international practices

Served as an active member of the NBK group executive committee and member of the 2020 strategic plan formulation committee reporting to GCEO.

Provided human resources leadership and worked on human capital transformation across the NBK group and related entities; lead and managed the leadership transformation and succession planning projects , talent management programs and cultural change efforts with major focus on transforming NBK culture into a performance driven culture.

Transformed the Human resources  function with implementation of advanced leadership programs, learning and development, nationalization programs, coaching , mentoring, succession planning , 360 mentoring and feedback model , employee engagement and empowerment plans, balanced scorecard implementation, talent grid performance assessment and reporting , resources mobilization across functions and countries , career planning and development ,job analysis and evaluations, career paths development , cross functional rotations, HR services optimization, employee engagement and retention plans ,employee value proposition and ERP selection and implementation

Med Group and bank of Beirut , Beirut Lebanon.                                            

Member of  BankMed executive management worked on the merger project of Group Med three banks. Lead and managed the human resources Function in three merged Banks; amalgamated the three banks into one entity by establishing and integrating set of best practices human resources processes

Member of  BankMed executive management worked on the merger project of Group Med three banks. Lead and managed the human resources Function in three Banks: Bank Med ,Allied Bank and Saudi Lebanese Bank. Amalgamated the three banks into one entity by establishing and integrating set of human resources processes

procedures, payroll   system, skills mapping , unification of divisions organization structure, manpower planning , redundancy planning and execution , union negotiations, training needs analysis, development of  unified job descriptions, etc.

 Member of the management committee responsible for defining and implementing Human Resources Strategy in line with the aggressive business strategy of the Bank , Directing and Coordinating all Human Resources activities such as: Manpower planning and recruitment, training, compensation analysis and salaries review, staffing and transfers, grading and promotions , performance management,  labor relations, employment records and employee relations

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